Contact us at or (800)-562-5267. *If you are calling from Canada, please call at 514-312-5267.

Contact Us

For over 30 years, we have provided North America with quality customer support; our customer service team has extensive product knowledge so we can assist our customers with timely and clear information. We ensure not only will our products be of high quality, but that you will be completely satisfied with our customer service team. If you need assistance on a specific product, please contact us at the address below.

If you are outside of North America, please contact Sugatsune Kogyo Co. Ltd. in Japan: Inquiries regarding our hardware products/components can be answered by contacting Toll Free: 800-562-5267

CAD file

CAD file Download is available on each product detail page. Click CAD tab located middle of the page to download in different formats. If CAD files is not available for a specific component of choice, please contact support Team.

The architect and designer community is always welcome to email us at for immediate assistance. We have a team of architectural reps who can assist you with any inquiry. We look forward to hearing from you!

Sugatsune Architectural Team

Frequent Questions

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